Resource Library
Bite-sized, jargon-free explainers across the topics that come up most.
Housing
What you can expect from your landlord, how notices work, what 'no fault' eviction means under Section 21, and the introduction of the Renters Rights Bill.
Employment
After 2 years of continuous service, you have the right not to be unfairly dismissed. Some dismissals are 'automatically unfair' regardless of service length.
Consumer
Goods must be of satisfactory quality, fit for purpose and as described. Services must be performed with reasonable care and skill.
Debt
Priority debts (rent, mortgage, council tax, energy) come first because they have the most serious consequences if unpaid.
Benefits
If you disagree with a DWP or HMRC decision you can ask for a Mandatory Reconsideration within one month, then appeal to the Social Entitlement Tribunal.
Court
Most civil claims start with a Letter Before Action, then a Claim Form (N1) through the County Court. Small claims are under £10,000.
Family
When a relationship ends, decisions about children, housing and money need to be made. Mediation is often required before court.
Legal Aid
Legal aid in England & Wales is means- and merits-tested and limited in scope after LASPO 2012. Some areas (domestic abuse, child protection, asylum, mental health, housing possession) remain covered.
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